Technical Support
Normally we offer customer support through our Support Ticket System and emails.
Since the specific client information for each account is different from and knowing which account
is sent to help in quick decisions. Therefore we give priority to letters generated by the Support
Ticket system. You can join her here
The letters generated by the Support Ticket System answered 24 hours a day, seven days a week.
If you need help, but you are not included in our Support Ticket System,
please send us bear that in your domain and username of support@asphostbg.net
or click here to send a message,
which will enter into the maintenance system.
Help programming publications
We do not
offer a separate free website programming, website design, or consulting
services, because we must give priority to our technical support. Services
they are paid and you can find them here http://asphostbg.net/programming.aspx
Network and server status
Problems with all networks, servers and devices are
published here
Used software and hardware
MS Server 2003 WEB Edition
Using powerful and secure server
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MS SQL Server 2005
Depending on the plan chosen size and number
databases. Web-based version of WEB Data Administrator is also available
at: http://sql.asphostbg.net/
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DotNetPanel Control Panel
Each user gets their own Control Panel for controlling
Domain, DNS, sites, emails, FTP accounts, databases. Module has a built -
inspection and purchase of domains.
DotNet information on the control panel you can find here
User Guide
Direct access to Control Panel here
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SmarterMail email server
Depending on the plan, each user uses a
mail well protected from viruses and spam. In incredible WEB interface, e-mail unless
have Contacts, Calendar, Tasks and possibilities for importing data from Outlook.
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SmarterStat statistics
Use statistics to monitor performance of all
Site - consumers, traffic, search engines, CEO review activity.
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Domain Registration
Everyone who buys a domain receives its own control panel
its domain. Control Panel
here
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System Maintenance
The system maintenance is being investigated for any problem
system
or problems of clients.
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Monitoring System Services.
Automatic tracking system and report any problem
immediately. Each issue is examined by the team to complete abolition. |
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OnLine Chat
Live Chat with clients - relationship with our employees
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System for tracking bugs.
Observation of our supported sites for program errors
as report unhandled exceptions in ASP.NET web applications. Every problem
be considered by the team to
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ELMAH: Error Logging
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DELL Poweredge Servers
Dual Core Xeon
SCSI 320 Drives RAID
DELL PowerConnect
UPS Backup |
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ASP.NET Хостинг речник |
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Control panel
Website or web application that will log in with username and password, where
You can do all kinds of operations related to the hosting fee and adding,
delete, change domain / site / FTP / database / customer / statistics
Sites / SharePoint sites and organizations to exchange / mailbox and others.
User Space
Applies to all resource users. The user can have multiple subscriptions
for one or more servers and each subscription can have one or more customers
which in turn can have their customers.
Hosting Space
Applies to all areas of Web sites, FTP accounts, databases, files, ftp.
Hosting plan
Applies to subscriptions prepared for hosting customers
or clients. They are created in the Online Store in the control panel DotNetPanel.
Online Store
You can select the hosting plan that meets your requirements.
Disk Space
Refers to the total storage capacity of all resources of the subscription.
Bandwidth
Refers to the total traffic for downloading and uploading any resources associated with
appropriate hosting plan.
Webmail
Webmail is a website that has access to one email account like Yahoo or email hostmail
simply will not be shown ads, and many additional features. Webmail
with access through http://mail.yourdomain.com
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